Consumer Council advice for HMV customers

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HMV announced on Tuesday that it is appointing Deloitte as administrators and are keeping all 11 Northern Ireland stores open while they seek a buyer.

However, consumers who have HMV gift vouchers or cards will not be able to redeem them but should hold onto the gift voucher or card in case a buyer for the company is found.

Antoinette McKeown, Chief Executive of the Consumer Council, said: “Today’s announcement that HMV is in administration has left many of its’ customers with gift vouchers or cards and HMV goods wondering what their rights are now.


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